• Thu. Feb 22nd, 2024


Fresh news and articles!

What Is a VoIP Cellphone & How Does It Work?


Aug 14, 2022
What Is a VoIP Cellphone & How Does It Work?

what is a voip phone

On this article we are going to clarify VoIP (voice over web protocol) telephones, the way it works, what gear you would possibly want, and the way to decide on the telephone that’s greatest for what you are promoting. 

Whether or not that is your first enterprise telephone buy or in the event you’ve used one earlier than, you’ll study what it is advisable know to make knowledgeable choices about VoIP. 

What’s included:

  1. What’s a VoIP telephone? A simple definition
  2. What’s the distinction between VoIP telephones versus conventional telephones?
  3. How does a VoIP telephone work? 
  4. Advantages of a VoIP telephone system
  5. Varieties of VoIP telephone gear
  6. What kind of VoIP telephones does my enterprise want?

What’s a VoIP Cellphone?

what is a VoIP phone? a VoIP phone operates using an internet connection instead of copper hard wires. A VoIP phone can go with you anywhere you have an internet connection

A VoIP telephone is any telephone that makes and receives calls utilizing the web. As an alternative of a conventional “laborious wired” telephone that makes use of direct join copper wires to offer phone service, a VoIP telephone offers you higher mobility, interoperability, and connectivity.

What’s the distinction between VoIP telephones versus conventional telephones?

The most important distinction between a VoIP telephone and conventional landline phone is {that a} landline telephone is hardwired right into a bodily location utilizing copper wires. A VoIP telephone, alternatively, makes and receives calls over the web and isn’t certain to a selected location, i.e. you should utilize that telephone quantity from wherever you’ve gotten web entry.

Due to this, there are two massive variations in performance between VoIP telephones and conventional telephones. The primary is {that a} voip telephone will work irrespective of the place you’re. So long as you’ve gotten an web connection, you’ll be capable of make and obtain calls with out being tied to 1 place. 

And the second distinction is that you just technically don’t even want a bodily telephone to make calls. You may make a name from an app in your laptop.

Performance VoIP telephones Landline telephones
Cellphone calls (PSTN) Sure Sure
Nationwide long-distance Included Non-compulsory
Person-to-user calls Sure PBX required
Caller ID Sure Sure
Name Ready Sure Sure
Ease of setup ★★★★★ ★★★
Requires web Sure, 100 Kbps per line No
Wi-fi Wi-Fi, DECT, and Bluetooth headsets obtainable DECT and Bluetooth headsets obtainable
Reliability throughout web/ energy outages Calls will be routed to a different quantity or voicemail. Calls drop or are routed to voicemail.
Know-how IP telephony (SIP, TLS, and SRTP) Analog voice indicators
Name high quality ★★★★★ ★★★★
Setup value $0 $110 per jack
Month-to-month value $20–35 $35
Superior options
Auto attendant Included PBX required
Cellphone quantity privateness Included Varies
Cellphone quantity adjustments Included $27
Cellphone extensions & hunt teams Included PBX required
Conferencing Included Three-Means Calling
Name routing Included $9.95/mo
Name queuing Add-on Add-on
Distant work succesful Sure, softphone apps Name forwarding
Name encryption Sure (TLS & SRTP) No
Worldwide dialing MX: $0.16/minUK: $0.01/minJP: $0.05/min MX: $1.97/minUK: $1.21/minJP: $1.62/min
Enterprise voicemail Included $13.95/mo
Integrations (CRM, textual content messaging, surveys) Sure No
Sources: VoIP data based mostly on Nextiva’s enterprise telephone plans. Analog data is predicated on enterprise charges printed in ILEC tariffs for Arizona. Up to date on January 20, 2021.

Wish to study VoIP? Upgrading your telephone system?
Get your free copy of Cloud Cellphone Techniques for Dummies.

How does a VoIP Cellphone Work

Up to now, telephones had been wired to an on-premises Non-public Department Change (PBX). This cumbersome machine would deal with all routing and guarantee every name reached its correct vacation spot. VoIP telephone options far exceed these obtainable on outdated PBX programs.

Since VoIP telephones work by processing phone calls from the web, or the cloud, the know-how employs present laptop community cabling or Wi-Fi to entry phone networks.

In the past, phones were wired to an on-premises Private Branch Exchange (PBX). This bulky machine would handle all routing and ensure each call reached its proper destination. VoIP phone features far exceed those available on old PBX systems.

Now, with fashionable know-how, VoIP telephones work by changing analog voice indicators into digital indicators over your broadband web connection. The straightforward technique to say it? VoIP makes use of the web to make and obtain calls moderately than conventional landlines. 

All you want is web service, a VoIP-compatible telephone, and a VoIP service supplier to put and join the calls. 

Try how Tony breaks it down on this video. 

VoIP know-how makes use of present laptop community cabling or Wi-Fi to entry phone networks.

No extra wires or containers  wanted to make use of your VoIP enterprise telephone service! Now you’ll be able to take a name from wherever you’ve gotten web — even from an app in your laptop — and your telephone quantity can keep the identical as earlier than, so there is no such thing as a expense in altering it.

So whichever phone machine your organization chooses, you’ll be able to join it to the VoIP telephone system merely and simply. Simply plug the telephones in and have your tech staff configure the system in a means that most accurately fits your specific wants.

“Many medium and enormous enterprises have already got vital investments in PBX programs and are reluctant to remove programs which have labored properly for a few years to change fully to a software-based telephone service. The excellent news is that many cloud telephone service suppliers have a function known as SIP trunks that means that you can join your PBX system to a VoIP community.”

Cloud Cellphone Techniques for Dummies

Typically, as an alternative of fully switching to a VoIP telephone system, companies favor to transform an present PBX system to a cloud-based system. This transition is facilitated by a enterprise telephone supplier utilizing Session Web Protocol (or SIP trunking) to transmit calls over IP networks. 

SIP trunking is used to create, modify, and terminate multi-party classes that comprise a number of media streams.

Study extra about whether or not SIP trunking is correct for what you are promoting…

What are the advantages of a VoIP telephone system?

benefits of a VoIP phone include easy installation, virtual phone numbers, simple integration, and more

Most of the options of a VoIP telephone service communicate for themselves:

  • Straightforward set up and setup on present web connections.
  • Digital telephone numbers that comply with you and your workers. 
  • Use your present Web connection. Different enterprise telephones require devoted copper wiring separate from the pc community connection.
  • Hyperlink to consumer accounts or to telephone numbers. They can help you change between simultaneous calls on a given account.
  • Easy integration with different software program functions, like Microsoft Groups
  • Superior voicemail options like visible voicemail, transcriptions, or electronic mail supply.
  • Automated software program updates
  • Straightforward and cost-effective to scale as what you are promoting grows. 
  • Larger high quality audio vary (twice that of conventional).
  • May be arrange for PoE. Meaning they get energy over their Ethernet community cable as an alternative of a conventional energy adapter. This ends in fewer transformers having to be plugged into energy strips across the workplace.

Varieties of VoIP Cellphone Tools

There are two most important sorts of VoIP – laborious telephones and softphones. You might want just one kind to fit your wants or what you are promoting could function greatest while you mix just a few differing types.

nextiva softphone

VoIP laborious telephones are bodily telephones which you could see, contact, and really feel. Delicate telephones, alternatively, are mainly software program apps that you just use on a pc or cell machine to just accept and make calls. 

When you select Nextiva as your VoIP supplier, you’ll get a softphone (also called our app that you should utilize to make calls out of your laptop or a cell machine) included in your package deal. Nextiva additionally provides quite a lot of laborious telephone varieties to select from. 

To make the choice course of straightforward, Nextiva has assembled a chart exhibiting the most well-liked telephones in the marketplace. All of those fashions have been examined and reviewed, and every has benchmarked to the best trade requirements.

Keep in mind, although, that there are numerous different fashions obtainable (some with both extra superior options or further traces). Right here’s a extra complete listing of the greatest enterprise VoIP telephones.

VoIP phones comparison chart

A convention telephone differs from a desktop telephone in that it’s optimized for each listening to and sending the highest quality audio in a gaggle setting (like a convention room desk) as a result of it has  omni-directional microphone configuration.

Nevertheless, there isn’t a giant purposeful distinction between a desktop telephone and a convention telephone. When you learn to use one, you’ll be able to simply use the opposite.

The fashions proven under are among the many hottest out there. Every comes with customary options like speakerphones and pace dialing. For data on further options and capabilities, seek advice from the chart under.

VoIP conference phone comparison table

What kind of VoIP telephones does my enterprise want?

In the long run, you can not go mistaken with any of those common gadgets. You’ll discover that every of those provides the options that you’d count on from a telephone system.
Listed here are the first necessities to contemplate earlier than selecting a tool:

  1. Have a look at the manufacturers. Are there names you belief greater than others? Take into consideration longevity and previous efficiency.
    • Poly is the worldwide chief with regards to productive and efficient engagement with colleagues, companions, prospects, and prospects. You possibly can’t take a look at a severe VoIP answer with out together with their product line in your decision-making course of.
    • Cisco is the large title in enterprise networks and web infrastructure and one other lead participant within the VoIP {hardware} realm.
    • Panasonic is likely one of the world’s main innovators in VoIP telephone enterprise programs. Their repute for making high quality digital gadgets goes again many years.
    • VTech is the world’s largest producer of cordless telephones and well-known for its digital academic toys.
  2. Search for the variety of line appearances. What number of traces does every machine in what you are promoting want to have the ability to deal with? Some staff members will want many greater than two traces.
  3. Do use headsets? What kind of connector have they got? An RJ-9 is a well-known kind of connector for telephones, however are much less common. Immediately’s headsets use USB for connectivity. When you want Bluetooth, then be sure that your machine helps it. Some gadgets require a USB-to-Bluetooth dongle which may not be included.
  4. Prepared for Energy over Ethernet (PoE)? Most gadgets now assist for PoE, however guarantee that you’ve the facility adapters since most workers that work from residence should not have PoE-capable community gear.
  5. Don’t neglect about reliability. Does the telephone obtain common safety updates? VoIP telephones that obtain these updates have a tendency to offer rather more dependable VoIP telephone service than gadgets that want firmware delivered by hand. (Trace: Many, many internet-connected gadgets by no means get up to date.)


There are numerous decisions when shopping for and configuring what you are promoting VoIP service. Ensuring you’ve gotten the perfect VoIP supplier, telephones, and options, offers you extra confidence to run what you are promoting.

It doesn’t should be laborious. The truth is, establishing a digital telephone system is very easy, you’ll be able to set it up your self.

The excellent news is that you’re not alone on this journey, and there are professionals to information you alongside the best way. Let Nextiva’s VoIP specialists assist you choose the right telephone system to your firm. Additionally, take a look at what our prospects say about our VoIP telephone service.

Leave a Reply

Your email address will not be published. Required fields are marked *